Our Site Quality Reviews act as a timely service of your site, providing comprehensive feedback to ensure that your high standards are being met.

But what about the expert team behind the stellar service?

Meet Rob Clarke, Premier Guarantee's Technical Auditing manager. Rob spoke to us about what his role entails, his vast experience and why the upcoming year could be key for developers to focus on quality.

What does your role involve?

I manage a team of Technical Auditors who carry out the Site Quality Reviews.

We have regular meetings to discuss current industry trends and to ensure consistency in our reporting.

How long have you been involved in the industry and Site Quality Reviews in particular?

I have been in various construction roles for over 25 years in both legislative roles and contracting positions and have been working on the Site Quality Reviews since 2021.

What would you say are the key benefits of a Site Quality Review for developers and builders?

Our team of experienced auditors have the benefit of seeing the sites with a fresh pair of eyes. They assess the site without having to juggle other roles and responsibilities onsite.

Through the feedback session and via the produced report, we can show good practices as well as areas of improvement. This can be vital to a national house builder when you are trying to maintain quality and consistency over various sites.

In your time in your role, what changes have you seen in the industry?

The pressure on developers to produce quality homes has increased, along with delays to materials and labour resources has created an environment where perceived poor quality reaches social media.

Now more than ever is the time to focus on quality.

What do you enjoy most about your job?

I enjoy the challenges that we have to affect change and alter people’s mind-sets.

Quality often starts with the site setup, ensuring materials are stored correctly and that the trades have access to up to date drawings.

Premier Guarantee's Site Quality Review service

Based on our renowned Technical Manual and experience accumulated through almost 30 years in the sector, our Site Quality Reviews give you an in-depth assessment of workmanship and site management practices at key stages of construction.

With a Site Quality Review you can:

• Scale-up good practice and focus on areas to improve: learn from 67 Inspection Areas across 11 inspection sections
• Choose a bespoke assessment to meet your needs or make use of our expertise to set an assessment plan for you
• Get the complete picture across all areas of work – workmanship, site safety and facilities, materials storage and more – and use to inspire better working in other sites

Ready to get a clearer view of the quality of your work? Book a Site Quality Review.

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Every care was taken to ensure the information in this article was correct at the time of publication (January 2023). Guidance provided does not replace the reader’s professional judgement and any construction project should comply with the relevant Building Regulations or applicable technical standards. For the most up to date Premier Guarantee technical guidance please refer to your Risk Management Surveyor and the latest version of the Premier Guarantee Technical Manual.

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