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Premier Guarantee Defects Training

 

 

Duration: 3 days

 

Maximum number of delegates: 16

 

Type of delivery: Virtual or face to face

 

Dates:

 

  • January 2025: Tuesday 28th, Wednesday 29th & Thursday 30th
  • March 2025: Tuesday 25th
  • April 2025: Tuesday 1st, Tuesday 8th
  • May 2025: Tuesday 6th, Wednesday 7th & Thursday 8th
  • June 2025:  Tuesday 14th, Wednesday 15th & Thursday 16th
Make an enquiry about this course

OVERVIEW OF THE COURSE

 

This is a 3 day course is aimed at going through the various stages of the build process. We will be looking and discussing the requirements to pass each key stage inspection during the construction process.

 

We will aim to cover:

 

  • An understanding of the common construction related issues which lead to defects and potential claims.

 

  • Understanding of the main areas of Claims, statistics, common causes and the costs associated with resolving them.

 

  • Raise awareness of the PG Warranty Technical Manual Standards, how they are interpreted and what is Developer/Builder/Site managers responsibilities in relation to our warranty policy coverage.

 

  • Current common defects found on site based on our Site reporting and claims history and potentially what will turn into a dispute or a complaint from a home buyer based on our resolution statistics.

 

  • Premier Guarantee inspection process, risk management and reporting - what the site manager needs to know.

Who is this course suitable for?

All site personnel:

 

- Site Managers

- Assistant site Managers

- Trainee Site Managers

- Quality Managers

- Assistant Quality Managers

- Customer Care operatives

- Trade Operatives

- Clerk of Works

WHY TRAIN WITH US?

We have expert industry knowledge and set our own standards, all our training courses are delivered by expert trainers with the knowledge of our claims history, surveyors inspection data including defects and common dispute areas and how to avoid the most common mistakes which lead to claims and unhappy customers.

We sit closely with our Technical Standards department which means we can quickly pass on any changes coming or if a standard is being withdrawn it can be incorporated in our training sessions.

Our courses can be delivered in a face to face environment or online to suit your business needs making them more accessible and cost effective.

Pricing

View our prices for bespoke sessions and open attendance.

Bespoke to your company

Bespoke to your company, delivered in your offices

£4,050 + VAT

Maximum 16 delegates

 

Bespoke to your company, split over a period of time

£4,570 + VAT

Maximum 16 delegates

 

Bespoke to your company, at a venue provided by Premier Guarantee

£4,800 + VAT

Maximum 16 delegates

 

Bespoke to your company, delivered digitally over Zoom or Teams

£3,450 + VAT

Maximum 16 delegates

 

Bespoke to your company, delivered digitally over Zoom or Teams split over a period of time

£3,730 + VAT

Maximum 16 delegates

Open attendance

Open attendance, delivered at a venue of Premier Guarantee's choice

£600 + VAT per delegate

 

Open attendance, virtual (split)

£500 + VAT per delegate

 

Open attendance, delivered digitally over Zoom or Teams

£450 + VAT per delegate

Interested? Complete our online form and a member of the team will be in touch.